Infinity Pet Crematorium

When the time comes to say goodbye to a much-loved pet, your veterinary practice will often be the first place you turn for help. After all, these are the people who may have cared for your companion for many years, and their familiar faces can be a great comfort at such a difficult time.

Your vet will usually be able to help arrange your pet’s cremation, taking care of the practical details when you may feel least able to deal with them.

But did you know that you can also choose your own pet crematorium and make arrangements directly? This may be particularly important if your vet’s suggested arrangements don’t suit your wishes or preferences.

There is no right or wrong way to arrange your companion’s final journey. Understanding your options simply allows you to decide what feels right for you.

Your Vet and Your Chosen Crematorium Can Work Together

Many veterinary practices have established arrangements with cremation providers, but choosing your own crematorium doesn’t mean stepping away from the veterinary team you know and trust.

If you would prefer to use a particular crematorium, perhaps one that’s closer to home, independent and family-run, you can discuss this with your vet and contact your chosen provider directly.

At Infinity Pet Crematorium, we can arrange to collect your companion from your veterinary practice or from your home, or you are very welcome to bring your pet to us yourself.

Another important consideration is how your pet will be collected and cared for during their journey to the crematorium.

When we collect a pet, we collect one companion at a time. They travel with us individually and are cared for and kept separately throughout their time at Infinity. For us, this is an important part of providing the personal, respectful service we would want for our own pets.

Having spent six years working within a local veterinary practice myself, I understand the important relationship between families and their veterinary teams, and just how much trust is placed in everyone involved in a pet’s care.

As Ian and I are also pet owners, we know that the companion you’re entrusting to our care isn’t simply another appointment. They’re a much-loved member of your family, with a name, a personality and a lifetime of memories.

Our role is to work alongside those trusted relationships and provide a caring and personal aftercare service. You can read more about us here.

Individual and Communal Cremation

It’s also worth understanding the difference between individual and communal cremation.

Individual cremation means your pet is cremated separately, allowing their own ashes to be returned to you.

Communal cremation involves cremating pets together, meaning individual ashes cannot be separated and returned. It is generally a lower-cost option and may be entirely appropriate for families who do not wish to have ashes returned.

At Infinity, every pet is cremated individually, and a scatter tube is included as standard as part of our cremation service.

Whatever provider you choose, it’s worth understanding exactly what their service includes and how your companion will be cared for.

Saying Goodbye in Your Own Way

You should always feel comfortable asking questions and discussing any concerns. Understanding the arrangements can bring reassurance when you need it most.

You can find further information about what Infinity offers on our Pet Cremation Services page.

A Little Planning Ahead Can Make a Difficult Time Easier

If your pet is elderly, living with a serious illness or approaching the end of their life, thinking about cremation arrangements may be the last thing you want to do.

It’s understandable. None of us wants to imagine life without a companion we love so dearly.

But making a few decisions beforehand can ease some of the practical pressures when the time comes.

You might wish to find out which crematorium you’d prefer, whether collection is available, what individual cremation involves and how your pet’s ashes can be returned.

You could also explore the different memorial options without feeling that everything needs to be decided in the middle of your grief.

Some families prefer a simple scatter tube, perhaps with the intention of scattering ashes somewhere meaningful.

We have a wide choice of caskets, urns and keepsakes available to meet your needs, and our online Pet Remembrance Catalogue allows you to browse these options privately, in your own time. It’s designed as a helpful brochure rather than an online shop. If something catches your eye, we can discuss the options and costs with you.

You can call us, or you’re more than welcome to arrange a visit to Infinity beforehand, meet us and talk about the options in person.

You don’t have to make every decision in advance, of course. But simply knowing who you’d like to contact when the time comes can provide a little reassurance.

A Few Questions Worth Asking

Whether you arrange cremation through your veterinary practice or contact a crematorium directly, understanding the arrangements can help you feel more confident about the choices you make.

You may wish to ask about collection arrangements – including how your pet will be transported and cared for – whether you can spend time with them before cremation, and exactly what is included in the quoted price.

You may also want to ask who will be looking after your pet, where their cremation will take place and whether it will be an individual or communal cremation.

If you would like your companion’s ashes returned, ask what they will be returned in and how long the process is expected to take.

As a small, family-run pet crematorium offering individual cremations only, we are often able to complete the process within a short timescale if you would like your beloved companion returned to you as soon as possible.

You don’t need to feel uncomfortable asking any of these questions. A caring provider should be happy to explain their arrangements clearly and sensitively, so you understand exactly what will happen.

We’re Here Whenever You Need Us

Whether you’re planning ahead or facing the recent loss of your beloved companion, we are here to listen, answer your questions and help you make arrangements that feel right for you.

Our aim is to provide you with all the advice, care and support you need during this most difficult of times. It may also help to read the kind words shared by families we’ve had the privilege of helping.

If at any time you’d like to discuss your pet’s final journey, please don’t hesitate to get in touch with us.